Security at SchedulePro

Your data security is our top priority. Learn about the measures we take to keep your information safe.

Security Practices

We implement industry-leading security measures to protect your data at every level of our platform.

Encryption Everywhere

All data is encrypted with AES-256 at rest and TLS 1.3 in transit. Database backups are also encrypted. Your data is protected at every stage of its lifecycle.

SOC 2 Type II Certified

Our infrastructure and processes are SOC 2 Type II certified, independently audited annually. This ensures we meet the highest standards for security, availability, and confidentiality.

Secure Infrastructure

Hosted on enterprise-grade cloud infrastructure with 99.99% uptime SLA. Our data centers are geographically distributed with automatic failover and disaster recovery.

Access Controls

Role-based access control (RBAC) throughout our platform and internal systems. All employee access is logged, reviewed, and follows the principle of least privilege.

Security Features

Built-in security features available across all plans, with additional enterprise-grade options for Business customers.

Two-factor authentication (2FA) for all accounts
SSO / SAML integration for enterprise customers
IP allowlisting for API access
Session management with automatic timeout
Audit logs for all account and data changes
Configurable password policies
API key rotation and scope management
Webhook signature verification
Regular automated vulnerability scanning
Annual third-party penetration testing
Bug bounty program for responsible disclosure
24/7 security monitoring and incident response

Compliance & Certifications

We meet and exceed industry compliance standards to give you confidence in our platform.

SOC 2 Type II

Annual independent audit of security controls

GDPR

Full compliance with EU data protection regulations

CCPA

California Consumer Privacy Act compliance

HIPAA

Available for Business plan healthcare customers

ISO 27001

Information security management certification (in progress)

Global Infrastructure

Our infrastructure is designed for reliability, performance, and security at global scale.

99.99%

Uptime SLA

Enterprise-grade availability with automatic failover and redundancy.

3

Data Center Regions

US East, EU West, and Asia Pacific with automatic geographic routing.

Daily

Encrypted Backups

Automated daily backups with 30-day retention and point-in-time recovery.

Responsible Disclosure

We value the security community and encourage responsible disclosure of any vulnerabilities you discover. We offer a bug bounty program with rewards based on severity.

Report security vulnerabilities to security@schedulepro.com

We aim to acknowledge reports within 24 hours and resolve critical issues within 72 hours.

Questions about security?

Our security team is happy to answer any questions and provide additional documentation for enterprise evaluations.