Terms of Service

Last updated: April 1, 2026

Welcome to SchedulePro. These Terms of Service ("Terms") govern your access to and use of the SchedulePro platform, website, APIs, and related services (collectively, the "Services") provided by SchedulePro Inc. ("SchedulePro," "we," "our," or "us"). By accessing or using our Services, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, accessing, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

If you do not agree to these Terms, you must not access or use our Services. We reserve the right to modify these Terms at any time. Material changes will be communicated via email or through the Services at least 30 days before taking effect.

2. Account Terms

To use our Services, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain the security and confidentiality of your login credentials
  • Promptly update your account information if it changes
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

You must be at least 16 years of age to use our Services. By using the Services, you represent that you meet this age requirement.

3. Permitted Use

We grant you a limited, non-exclusive, non-transferable, revocable license to use our Services in accordance with these Terms. You agree not to:

  • Use the Services for any unlawful purpose or in violation of any applicable laws
  • Attempt to gain unauthorized access to any part of the Services or related systems
  • Interfere with or disrupt the integrity or performance of the Services
  • Reverse engineer, decompile, or disassemble any aspect of the Services
  • Use the Services to transmit malware, viruses, or other harmful code
  • Scrape, crawl, or use automated means to access the Services without our permission
  • Resell, sublicense, or redistribute the Services without our written consent

4. Payment Terms

Certain features of the Services require a paid subscription. By subscribing to a paid plan, you agree to the following:

  • All fees are quoted in US dollars and are exclusive of applicable taxes
  • Subscription fees are billed in advance on a monthly or annual basis, depending on your chosen billing cycle
  • You authorize us to charge your designated payment method for all applicable fees
  • Fees are non-refundable except as expressly stated in these Terms or required by law
  • We reserve the right to change our pricing with 30 days written notice

If your payment method fails or your account is past due, we may suspend or restrict access to your account until payment is received. We will attempt to notify you before taking such action.

5. Cancellation and Refunds

You may cancel your subscription at any time through your account settings. Upon cancellation:

  • Your subscription will remain active until the end of the current billing period
  • You will not be charged for subsequent billing periods
  • Your data will be retained for 30 days after your subscription ends, after which it may be permanently deleted
  • You may reactivate your account at any time during the 30-day retention period

We offer a 14-day money-back guarantee for new subscriptions. If you are not satisfied within the first 14 days of a new paid subscription, contact us for a full refund.

6. Intellectual Property

The Services and all associated content, features, and functionality (including but not limited to software, text, graphics, logos, and design) are owned by SchedulePro and are protected by copyright, trademark, and other intellectual property laws.

You retain ownership of all data and content you submit to the Services ("Your Content"). By submitting Your Content, you grant us a limited license to use, store, and process it solely for the purpose of providing the Services to you.

7. Limitation of Liability

To the fullest extent permitted by applicable law, SchedulePro shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities arising out of or related to your use of the Services.

Our total aggregate liability for any claims arising from or related to these Terms or the Services shall not exceed the amount you paid us in the twelve (12) months preceding the claim. This limitation applies regardless of the theory of liability, whether based on warranty, contract, statute, tort, or otherwise.

8. Indemnification

You agree to indemnify, defend, and hold harmless SchedulePro and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to your use of the Services, your violation of these Terms, or your violation of any rights of a third party.

9. Service Availability and Warranties

We strive to maintain 99.9% uptime for our Services. However, the Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Services will be uninterrupted, error-free, or completely secure. Scheduled maintenance windows will be communicated in advance whenever possible.

10. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

Any dispute arising from or relating to these Terms or the Services shall first be attempted to be resolved through good faith negotiation. If the dispute cannot be resolved within 30 days, it shall be submitted to binding arbitration administered by the American Arbitration Association in San Francisco, California.

11. Termination

We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will immediately cease.

12. Contact Us

If you have any questions about these Terms of Service, please contact us:

  • Email: legal@schedulepro.com
  • Mail: SchedulePro Inc., 100 Innovation Drive, Suite 400, San Francisco, CA 94105
  • Phone: +1 (800) 555-0199